Contacts

How to Reach Us

If you'd like to get in touch with the team at playaustralianpokies.com, the best way is by email:

We read every message we receive and do our best to help.

What You Can Write About

Feel free to contact us about anything related to our website and its content, including:

Questions about our reviews of instant payout pokies and online casinos accepting Australian players;
Corrections — if you've spotted outdated information, an error, or a broken detail in one of our reviews, please let us know;
Feedback and suggestions on how we can improve our content;
Partnership and advertising requests from casino operators, affiliates, or other businesses.

Response Time

We're a small editorial team, so we can't always reply instantly. We usually respond within a few business days. If your message is urgent — for example, a factual correction — please mention it in the subject line and we'll prioritise it.

Questions About Your Casino Account

Please note: playaustralianpokies.com is an independent review website, not a gambling operator. We do not run any casino, hold player accounts, or process payments.

This means we cannot help with questions about:

Deposits or withdrawals (including payout delays);
Bonuses, wagering requirements, or promotional terms;
Account registration, verification (KYC), or account closure;
Disputes with a specific casino.

For these matters, please contact the customer support team of the casino you play at directly — you'll usually find their live chat or email listed on their website.

Need Help With Gambling?

If gambling is no longer fun and you're worried about your own play or someone else's, free and confidential help is available in Australia, 24 hours a day, 7 days a week:

Gambling Help Online — Australia's national gambling support service, offering counselling, live chat, and self-help resources: www.gamblinghelponline.org.au

You can also call the national helpline on 1800 858 858 to speak with a trained counsellor. Reaching out is free, confidential, and available to anyone in Australia.